Customer Care Agent M/F (French, English, Spanish, Italian, Portuguese, German or Dutch speakers)

Onepilot is hiring!

About

Onepilot makes Customer Care Outsourcing simple and flexible.

E-merchants use Onepilot in the most flexible way to handle all or part of their customer support.

Powered with Onepilot tech, our agents turn into support agents and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.

Multi-channel. Offices in Paris and London. 100+ clients. Launched in 2021.

To continue this growth in France and Europe, the company is looking to triple its workforce in the coming months. Numerous opportunities open up every week and the prospects for development are significant 🚀

The missions within Onepilot are numerous: from account management to sales and product, you will evolve in a stimulating environment.

In figures Onepilot is :

👉 20% monthly growth
👉 2,000,000 tickets already answered
👉 17,5m raised
👉 +60 employees within the team
👉 Offices in Paris, London, Hambourg and Spain

Job Description

Missions

  • As a Onepilot agent, you're a free-lance in charge of helping our clients' consumers with their problems
  • You work from home, whenever you want
  • The Onepilot tech helps you solving these problems efficiently
  • Heroes earn on average 15€/h (& up to 22€/h)

Preferred Experience

  • You're comfortable with computers
  • You like to solve problems, you're curious & dynamic
  • You like to communicate (writting & speaking)
  • You're available at least 15h/week

Recruitment Process

Allow 10 minutes to complete your application:

  1. Availabilities

  2. Video presentation

  3. Tests

  4. Identity check

👉 Apply here:

https://app.onepilot.co/apply/customer_care

Additional Information

  • Contract Type: Freelance
  • Location: Paris
  • Possible full remote